Do I need to provide water or electricity?
No. Every van carries its own water tank, generator and waterless products. Most washes use less than a litre of water.
Can you wash my car in a basement or building car park?
Yes. Waterless products make that possible. Add parking details and any access code to your address so the specialist can find the car.
Do I need to be there?
Not for exterior-only packages. For interior cleaning, leave the key with security or meet the specialist when they arrive.
How is the price set?
By package. Every package has one price for every car size. Create a free account to see prices. You always see the full total, including 5% VAT, before you book.
How can I pay?
Nothing is paid when you book. After the wash you check it and approve, then pay by card through Thawani Pay.
What if it rains or I need to change the time?
Reschedule for free up to 2 hours before your slot. Cancelling within 2 hours may carry a small fee.
What is the Shine guarantee?
If you're not happy with any part of the wash, tell us within 24 hours and we'll come back to fix it at no cost.
How long does a wash take?
A Motarkx Wash takes about 2.5 hours, Essential Detailing about 4 hours and Signature Detailing about 6 hours. Add-ons add a little time; your booking shows the exact finish time.
Which areas do you cover?
All of Muscat governorate, every day.
Can I watch the wash?
Yes. Once your wash starts, your specialist streams it live from a tablet camera, and you can follow every step of the checklist on your booking page. The video is recorded for quality and safety and kept for up to 30 days.
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